Privacy Policy

Your privacy matters to us.

In This Policy

Introduction

At Inoya Rouge Cosmetics Limited (“Inoya Rouge”, “we”, “our”, or “us”), we respect the privacy of individuals who visit our website (“Website”). This Privacy Policy explains how we collect, store, use, and protect information provided by users (“Users”, “you”, or “your”) when interacting with our Website, products, and services.

This policy outlines the types of information we collect, the reasons for collecting such information, the circumstances under which it may be shared, and the measures we take to safeguard it. It also explains your rights in relation to the personal information you provide to us and how you can contact us regarding privacy-related matters.

This Privacy Policy covers the following areas:

01.Information We Collect

When you interact with our Website or purchase products from us, we may collect certain personal and technical information. Personal information may include details such as:

Name
Email address
Phone number
Billing and shipping address
Payment information required to process orders

This information is typically provided when you create an account, subscribe to newsletters or promotional communications, place an order, contact our customer service team, or participate in promotions or surveys.

We may also automatically collect technical information about your device and browsing activity, including your IP address, browser type, device type, operating system, and pages visited on the Website.

02.Cookies & Tracking Technologies

We use a small number of strictly necessary cookies provided by our authentication and hosting platform (Supabase) to keep the site functioning and to secure admin sessions. These cookies do not track your activity across other websites and are not used for advertising.

We do not use analytics, advertising, or third-party tracking cookies on this Website. We do not share visitor data with third parties for marketing purposes.

You may also notice a one-time notice at the bottom of the page on your first visit, and a temporary flag if you dismiss our promotional banner — these are stored in your browser only and clear when you close your tab or clear your browser data.

You may adjust your browser settings to refuse cookies. Doing so will not affect your ability to browse our products, but the admin login area will not function without them.

03.Use of Collected Information

The information we collect may be used for various purposes, including:

Processing and delivering orders
Responding to customer inquiries or requests
Managing user accounts
Improving our Website, services, and product offerings
Sending updates, promotional materials, or marketing communications
Conducting internal analysis and research

Information collected may also be used to understand user preferences and enhance the overall customer experience.

04.Third-Party Service Providers

Inoya Rouge may engage trusted third-party service providers to assist with functions such as payment processing, logistics, marketing services, website hosting, analytics, or customer support.

These service providers may have access to certain information necessary to perform their services but are required to handle such data in accordance with applicable privacy and confidentiality obligations.

In some cases, these providers may use analytical tools to measure website performance or understand visitor behavior.

05.Disclosure of Information

We do not sell or trade personal information to external parties.

However, information may be disclosed in limited situations, including:

To service providers assisting in business operations
To comply with legal obligations or regulatory requirements
To protect the rights, safety, or property of Inoya Rouge, its customers, or the public
In connection with a corporate transaction such as merger, restructuring, or acquisition

Any sharing of information will occur only to the extent necessary and in accordance with applicable laws.

06.Information Relating to Minors

Our Website and products are intended for use by individuals aged 18 years or older.

We do not knowingly collect personal information from children. If it is discovered that information from a minor has been submitted to us without appropriate consent, we will take steps to remove such information from our records.

07.Managing Your Information

Users may review, update, or correct certain personal information associated with their account at any time through their account settings or by contacting us.

Users may also choose to unsubscribe from marketing communications by following the instructions provided in the communication or by contacting our support team.

Certain communications related to transactions or account activity may still be sent as they are necessary for service delivery.

08.Data Protection and Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, misuse, or disclosure.

Secure technologies and encryption protocols may be used where appropriate to protect sensitive information transmitted through our Website.

Despite these precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.

09.External Websites

Our Website may contain links to third-party websites that are not operated or controlled by Inoya Rouge.

We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of those websites before providing any personal information.